Rig1 – Privacy Policy

Effective Date: 11th August 2025

1. Introduction

Rig1Group Ltd (“Rig1”, “we”, “us”, “our”) is committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website (https://www.rig1app.com) or interact with our online marketing campaigns.

We operate globally, but our data practices are governed by UK law. By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect and process the following personal data:

Information you provide directly:

  • Name, email address, phone number, job title, company, and any other details you submit via forms, downloads, newsletter sign-ups, or competition entries.

Automatically collected information:

  • IP address, browser type, operating system, referral source, session data, and website usage statistics.

Tracking and analytics data:

  • Collected via cookies and similar technologies (see Section 5).

3. How We Use Your Information

We process your personal data for the following purposes:

  • To provide, operate, and improve our website and services.

  • To send you marketing communications (where legally permitted).

  • To personalise your experience and display targeted content/advertisements.

  • To measure and analyse website performance, marketing campaign effectiveness, and user behaviour.

  • To manage competitions and prize fulfilment.

  • To maintain website security and prevent fraudulent or unlawful activity.

4. Legal Basis for Processing

We rely on the following legal bases under the UK GDPR:

  • Consent – For marketing emails, targeted advertising, and optional cookies.

  • Legitimate interests – For improving our services, preventing fraud, and analysing usage data.

  • Legal obligation – Where required by law to retain or disclose certain information.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality, analyse site performance, and deliver targeted advertising.

This includes:

  • Google Analytics – To understand visitor behaviour.

  • Meta Pixel – To measure and optimise advertising campaigns.

  • LinkedIn Insight Tag – For audience insights and ad targeting.

We may introduce additional tracking tools in future, which will also be covered by this policy.

Cookie Consent:

When you first visit our site, you will see a cookie banner giving you the choice to accept or reject non-essential cookies. By accepting, you consent to the use of tracking technologies described above. You can withdraw your consent at any time via your browser settings.

6. Data Storage & Retention

  • Data is currently stored via third-party tools such as Google Analytics, Meta, LinkedIn, and email marketing platforms.

  • We reserve the right to store personal data directly in our own secure systems in future.

  • We retain personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once data is no longer required, it will be securely deleted or anonymised.

7. Data Sharing & International Transfers

We do not sell your personal data. We may share it with:

  • Trusted service providers who process data on our behalf (e.g., analytics, marketing, hosting).

  • Legal authorities, if required to comply with applicable laws or respond to legal requests.

Some providers may process data outside the UK/EEA. In these cases, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict processing.

  • Withdraw consent at any time (where applicable).

To exercise these rights, contact us at: app@rig1app.com

9. Security

We use appropriate technical and organisational measures to protect your data, including encryption where applicable and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our operations. The revised version will be posted on this page with an updated “Effective Date.” Continued use of our website after changes indicates acceptance of the updated terms.

11. Contact Us

Rig1Group Ltd

71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

📧 app@rig1app.com